Human Resource Management Diploma

Full TimePart Time

If you have a passion for people, enjoy working with systems and processes, and would like to be involved in empowering and contributing to an organisation and its staff, then this Diploma is for you!

Human Resource Management (HRM or simply HR) is responsible for the recruitment, selection, training, development, assessment and rewarding of employees, while also overseeing organisational leadership and culture and ensuring compliance with employment and labour laws.

The knowledge and skills learnt are applicable to a wide range of careers and industries, thus opening interesting and exciting opportunities for those who study HR.

Career Opportunities

This programme will prepare you for many career opportunities in HR, business and management, including:

  • Human resource management
  • Training and development management
  • General management
  • Labour relations
  • Industrial relations
  • Recruitment
  • Personnel management
  • HR consulting
Course Outline

View more detailed subject outlines below.

National Certificate: N4

  • Personnel Management N4: Discovering more about organisations: how they function, structure, the influence of organisational culture and how to manage change • Planning and forecasting HR/manpower needs • Job design including job analysis, description and specification
  • Management Communication N4: Verbal and non-verbal organisational communication • Job interviews • Making a positive contribution in meetings • How to listen analytically and provide sound feedback • How to express your opinion with confidence after evaluating a situation • Concise communication: business letters, reports, meeting notes and graphics
  • Entrepreneurship and Business Management N4: The challenges of entrepreneurship • Creativity and idea generation • Market feasibility study • Financial feasibility study • Introduction to the Business Plan • Marketing, management and financial plans
  • Computer Practice N4: ICT, the digital world and digital citizenship • Operating systems and file management • Word processing, spreadsheets, presentation software • Hardware components and networking

National Certificate: N5

  • Personnel Management N5: Personnel research • HR provision: screening, selection and placement procedures • Compensation management: job evaluation and compensation administration • Quality of work life including health & family care
  • Personnel Training N5: The South African labour force: problems and implications on training needs • Developing and implementing training and development programmes • Training methods, designing and using training media effectively • Presentation skills • Organising a workshop, seminar or meeting
  • Entrepreneurship and Business Management N5: Introduction to management • Personal management • Ethics and social responsibility • Planning and implementing the business plan • Revising, presenting and evaluating the business plan • Organising the business • Staffing • Control • Operations management
  • Labour Relations N5: Key aspects of labour relations • Contracts of employment • Participants in labour relations: trade unions, the employer and the state • Labour legislation: The Labour Relations Act, The Basic Conditions of Employment Act and other relevant acts • The structuring of Labour Relations in the workplace
  • Mercantile Law N4: Introduction to the Law • The law of contracts • The contract of sale • The National Credit Act and credit agreements • Leases • Contract of employment

National Certificate: N6

  • Personnel Management N6: Motivating employees • Effective communication in the workplace: communication techniques, structures and practical implications for management • Group dynamics and managing group influences and inputs • Leadership approaches, styles and decision-making • HR information systems
  • Personnel Training N6: Competency-based training • Designing, developing and presenting a training programme in practice • Evaluating and managing training programmes
  • Entrepreneurship and Business Management N6: Implementing strategic planning in a business • Competitive analysis • Strategy and competitive advantage • Buying an existing business • Franchising • International business plan • Consultancy opportunities and getting to know the consultancy business
  • Labour Relations N6: Handling conflict • Collective bargaining • Disputes and dispute resolution • Industrial action • Communication, structures and procedures
Accreditation and Certification

Students write national examinations which are set and administered by the DHET.

Successful students achieve the following certification which is conferred and issued by the DHET:

  • National Certificate: N4 Human Resource Management (SAQA ID: 66873)
  • National Certificate: N5 Human Resource Management (SAQA ID: 66953)
  • National Certificate: N6 Human Resource Management (SAQA ID: 66997)

Once you have successfully achieved all three N4–N6 certificates and have worked for 18 months (minimum of 2000 hours) in a human resource or business environment, your logbook will be submitted to the DHET. Once you receive DHET approval, you will qualify to receive the highly respected National N Diploma: Human Resource Management (SAQA ID: 67039).

Entrance Requirements

Grade 12 National Senior Certificate (NSC) or an appropriate National Certificate (N3) or equivalent

Course Factsheet