Telephone etiquette


Duration: Morning workshop
Class times:  8:30 - 12:30
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About this course

A friendly and professional telephone voice creates a great first impression.

This workshop will give you tips and techniques for a clear speaking voice with a professional tone that will convey to callers that your organisation is efficient and customer service orientated.

This workshop is offered on demand either at the UniCollege campus on the West Rand or on-site at your company premises.