Customer service: The critical elements


Start date: 27 Jul 2019
Duration: Full day workshop
Class times:  09:00-16:00


Start date: 01 Feb 2020
Duration: Saturday workshop
Class times:  08:30-16:00
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About this course

The benefits of having happy customers are undeniable. Having happy customers starts with having great customer service.  This workshop will give you simple techniques to become more professional in your dealings with internal and external customers and thereby increase your value to your company.

You can attend this workshop on the scheduled Saturday date at the UniCollege campus on the West Rand. This workshop can also be offered on demand at UniCollege or on-site at your company premises for a group of employees.