The ABC’s of supervising others


This workshop is designed to help you meet many of the challenges involved when supervising others – whether you are a new manager, team leader, project manager or co-ordinator.

This workshop can also be offered on demand at UniCollege or on-site at your company premises for a group of employees.

Course Outline
  • Making the transition to a supervisory role
  • Responsibilities of a supervisor
  • Setting goals
  • Planning
  • Communication
  • Giving feedback
  • Ask for what you want
  • Providing instruction
  • Orders, requests and suggestions
  • Managing conflict
  • Seven steps to ironing things out
  • Dealing with difficult employees
  • Dealing with others
  • The reciprocal quality of relationships
Accreditation and Certification

You will receive a UniCollege Certificate of Attendance in The ABC’s of Supervising Others.

Course Factsheet